Policies

Our appointment confirmation is done through text message and/or e-mail. 48 hours before your scheduled service, simply click on the link received to confirm, cancel or modify your appointment.

ONLINE BOOKING

We are happy to offer online booking for your convenience! A non-refundable 50% deposit is required at the time of booking, which is applied to your transaction at time of checkout. Deposits may be made with a debit or credit card. Gift cards are not able to be used as a form of deposit. If using a gift card for your appointment, we suggest calling to schedule. If for any reason the appointment is a no-call / no-show, or cancelled with less than 24-hours of notice, your deposit will be applied to your missed appointment.

24-HOUR CANCELLATION POLICY

All appointments scheduled at checkout or by phone have a 24-hour cancellation or reschedule policy. A $25 fee will be applied to your account if the appointment is not cancelled or rescheduled within 24 hours of your scheduled time.

TIPPING POLICY

Our service providers kindly accept gratuities. They may be given through cash, personal check, or tipping apps, such as Venmo or CashApp. We apologize for the inconvenience, however we cannot add gratuity to a credit card payment at this time.

GIFT CARDS

Our Designer's Edge gift cards make the perfect gift! They are available for purchase in-person at our front desk, or by phone for pick-up or mailing. There is a $1 gift card activation fee on all purchases. Gift cards hold a 4-year expiration date and are non-refundable.